Need some help?

Frequently asked questions.

Everything you need to know about shopping with MBW, from sizing and orders to delivery and returns.

Each product displays the available sizes for that particular piece. We recommend checking the product information carefully before ordering. If you're unsure about your size, contact our team and we'll be happy to assist.

Delivery time depends on your location and the delivery option available for your order. Once your order has been processed, you will receive the relevant delivery information.

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or dispatched, we may no longer be able to make changes.

Returns and exchanges are subject to our applicable return conditions. Items should generally remain unworn, unused and in their original condition. Please contact us before returning an item.

The payment methods currently available will be displayed during checkout. Please ensure your payment has been successfully confirmed before considering an order complete.

Where tracking is available, delivery or tracking information will be provided after your order has been processed and dispatched.

We make every effort to represent our products accurately. However, colours may appear slightly different depending on lighting, photography and your device's display settings.

Yes. Adding an item to your cart does not reserve it. Stock is only secured once the order and payment process has been successfully completed.